At Fleurs et Café, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or use our services.

Information We Collect

We may collect the following types of information when you interact with our website:

Website usage data such as IP address, browser type, and browsing activity, to help us improve our website and services.

Personal details (such as name, phone number, email address, delivery address) provided when placing an order or creating an account.

Payment information required to process your purchase. We do not store card details; payments are securely handled through trusted third-party gateways.

Order details including products purchased, delivery preferences, and special instructions.

Sharing of Information

We respect your privacy and do not sell or rent your personal information. However, we may share your data with:

Legal authorities if required by Qatari law.

Delivery partners to ensure your flowers and sweets reach you on time.

Payment providers for secure transaction processing.

Cookies & Tracking

Our website may use cookies to improve user experience, remember your preferences, and analyze website performance. You can manage or disable cookies through your browser settings.

Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss. All payment transactions are encrypted and processed securely.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

Your Rights

As a customer in Qatar, you have the right to:

  • Access and update your personal information.
  • Request deletion of your personal data, subject to legal and operational requirements.
  • Opt-out of marketing communications at any time.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, with the updated date clearly shown at the top.

Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

📍 Fleurs et Café
Fleurs Et Cafe, Doha, Qatar
📧 Email: info@fleursetcafe.qa
📞 Phone: +974 7737 3739